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Update Task Debrief Page: DFF Segments Setup in Context Not Displayed Automatically in Material Return (Doc ID 1464272.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Using personalization to display Descriptive Flexfield (DFF) segments in Debrief Material page.
DFF segments setup under Global Data Elements, displayed fine in Material Debrief.
But for DFF segments setup in Context, will not be displayed automatically.
User has to click on Personalize and return to application to display this DFF segments.

STEPS
-----------------------
1. Go to Application Developer and create DFF segments in both Global Data Elements and Context.

2. Go to Debrief page >> Personalize "Install"
   Create Item in Detail , Labeled Field Layout: (region3)
   Create a new Flex item

     Appl Short Name CSF
     Name CSF_DEBRIEF_LINES
     View Instance MaterialReturnEOVO
     Apply and return to application.

3. Add row in material debrief.
     The column appears, after entering the items, and quantity, and then clicking on the 'Show' link it bring the DFF segments created in Global Data Elements.

4. Click on the personalize install link and then click on Return to application.
     Now will see ALL DFF segments.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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