"Please make sure JRE version 1.6 or later is installed" Error When Installing BIP Desktop 11.1.1.6 32 bit (Doc ID 1464328.1)

Last updated on SEPTEMBER 09, 2016

Applies to:

BI Publisher (formerly XML Publisher) - Version 11.1.1.6.0 Trial to 11.1.1.6.0 Trial [Release 11.1]
Information in this document applies to any platform.

Symptoms

When attempting to install BI Publisher Desktop 11g (11.1.1.6.0) for 32-bit Office on Windows 7 64-bit. During the installation process, the following error message displays and the installation fails:

Java JRE 6 update 32 is installed on this PC; no other Java versions are installed.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms