Debrief Form Error: 'FRM-92101: There was a failure in the form server during startup' (Doc ID 1464701.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
***Checked for relevance on 30-Mar-2016***

Symptoms

When attempting to save a record in the Debrief form, the following error occurs:

ERROR
-----------------------
FRM-92101: There was a failure in the Forms Server during startup.This could happen due to invalid configuration.
Please look into the web-server log file for details.

Details...
Java Exception
oracle.forms.net.ConnectionException: Forms session aborted: unable to communicate with runtime process.
at oracle.forms.net.ConnectionException createConnectionException(Unknown Source)
at oracle.forms.net.HTTPNStream.getResponse(Unknown Source)
at oracle.forms.net.HTTPNStream.doFlush(Unknown Source)
at oracle.forms.net.HTTPNStream.flush(Unknown Source)
at java.io.DataOutputStream.flush(Unknown Source)
at oracle.forms.net.StreamMessageWritter.run(Unknown Source)

 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Service Request form.

2. Fill in the details and save the service request.

3. Create a task for this service request.

4. Go to Debrief, enter details and save.

Cause

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