Unable To View The Customer Information After R12 Upgrade 12.1.3 (Doc ID 1464735.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Attempting to query a customer account and receive the following error:

ERROR
-----------------------
Internal Server Error

Responsibility:  Receivables Manager
Navigation:  Customers > Customers > Query a customer

Cause

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