Order Management - Credit Check At Shipping Level- System Should consider 'Shipped Qty instead of Ordered Qty' (Doc ID 1464934.1)

Last updated on JANUARY 25, 2021

Applies to:

Goal

We are in the process of implementing Order Management module in 11.5.10.2.

In our case, there is credit check defined at Booking & Shipping level in transaction type . Also the Credit check is kept online, by setting up in Credit Check Rule by disabling
Pre-Calculated Exposure checkbox.

Now first of all i think is that, the use of Credit checking at SHIPPING level is to be done using the total amount calculated of product of 'Shipped Qty' & unit price applicable.
That is the amount at the shipping level credit check should be product of Ship Qty & Price.

WSH:Overpicked profile option is kept YES
Overship tolerance at Item level is set to 20%.

What is happening in our case....
E.g.: Customer A has overall credit limit of 1200.
Now i m booking an order of 5 Qty of 240 each totaling to 1200. The order is within the limits. So Order is booked.
There is no problem at Booking level credit check, it is working absolutely as required.
We have kept Auto Pick Confirm & Auto deliver, so after releasing, the Lines are in Staged/Pick Confirmed status.

Now the problem begins....
When i ship confirm with Qty of '6', (i.e. pick released qty is '5' only), the extended amount is totaling to 1440, i.e., the Credit limit check is to be failed and Ship confirm should not be successful.
But in our case there is no restrictions placed & delivery is successful even with qty. which leads to by-pass of credit limit.

Solution

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