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Cannot Create Return Orders If It Has An Expired Price List (Doc ID 1465373.1)

Last updated on JUNE 05, 2017

Applies to:

Oracle Order Management - Version 11.5 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Symptoms

After a price list header is end dated, an RMA cannot be created.

 RMA cannot be created via Copy, pricing option At Original Selling.
  
  Steps to Reproduce:
  
  1) Order is created on a given date from Price list XXX
  2) Order is shipped and closed
  3) Price list XXX is end dated
  4) Customer decides to return the order
  5) Original order is copied as a RMA with copy option pricing option as At
  Original Selling Price
  6) Receive error:
  Price list currency (USD) must match order currency (USD). Please also
  verify if pricing date falls in between start date active and end date
  active of your price list setup.
 

Cause

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In this Document
Symptoms
Cause
Solution
References


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