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Project Number Not Showing After Saving Repair Order Changes (Doc ID 1466714.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

When a project number is added to a Repair Order Service Request details tab it disappears if the document is closed and then re-opened.
Querying the database shows that the Project Number has been saved, but it is not displaying in the form.

Expected Behaviour

Expect the project number to be displayed after saving.

Steps To Reproduce

  1. (R)Depot Repair (N)Repair Orders>Create a Repair Order and Save
  2. Add a Project Number in the Details Tab. Save and Close
  3. Re-open the Repair Order and the Project Number is not seen

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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