Unable To Create or Update Expense Rules, Getting Error: You have encountered an unexpected error

(Doc ID 1466787.1)

Last updated on FEBRUARY 26, 2013

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When trying to select the segment value in the Expense Account Rules page for creating / updating the expense account rule, the following error occurs.

You have encountered an unexpected error. Please contact the system administrator for assistance

 

Steps to reproduce:

1.  Defined one new Legal Entity (LE) and some Operating Units

2.  Unable To Open Purchasing Option Setup Form:

     Error: Unable to create expense account rule

3.  Navigate to Create Expense Account Rule segment value


Error Page:

 You have encountered an unexpected error. Please contact the system administrator for assistance .

 

Changes

 Defined one new LE & three Operating Units

Cause

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