Tax Not Defaulting On Sales Order or Calculating (Actions) (Doc ID 1466807.1)

Last updated on AUGUST 01, 2016

Applies to:

Oracle Order Management - Version 12.1.1 and later
Information in this document applies to any platform.
***Checked for relevance on 18-Oct-2014***

Symptoms

Taxes are not defaulting after upgrade from 11i to R12. 
Also, using the ACTIONS-->CALCULATE TAX did not calculate taxes.

Debug information had the following:

Message returned by tax API ZX_API_PUB.calculate_tax:
tax engine call returned successfully
tax amount after excluding inclusive tax : 0
tax_line 12
success - tax call success
exiting tax_line
After Successfully calculating Tax
Old tax value :0
New tax value :0

Changes

Upgrade from 11i to R12

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms