Tax Not Defaulting On Sales Order or Calculating (Actions)
(Doc ID 1466807.1)
Last updated on JANUARY 30, 2022
Applies to:Oracle Order Management - Version 12.1.1 and later
Information in this document applies to any platform.
Taxes are not defaulting after upgrade from 11i to R12.
Also, using the ACTIONS-->CALCULATE TAX did not calculate taxes.
Debug information had the following:
Message returned by tax API ZX_API_PUB.calculate_tax:
tax engine call returned successfully
tax amount after excluding inclusive tax : 0
success - tax call success
After Successfully calculating Tax
Old tax value :0
New tax value :0
Upgrade from 11i to R12
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