Unable To Apply Or Save Changes When Adding Assitional Description On EAM Work Request (Doc ID 1466858.1)

Last updated on JANUARY 05, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for Currency on 25-NOV-2013***

Symptoms

The following error occurs when trying to add additional description to a work request.
The description is added after approval.

ERROR

Exception Details.
 oracle.apps.fnd.framework.OAException: java.sql.SQLException: ORA-06550: line 1, column 7:
PLS-00306: wrong number or types of arguments in call to 'UPDATE_WORK_REQUEST'
ORA-06550: line 1, column 7:
PL/SQL: Statement ignored


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance User
2. Create and save a work request
3. Access the active work request and add additional description
4. Attempt to apply or save changes

Cause

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