Transaction Error: The instance referenced already has a owner. If you are trying to update the owner information then please pass the instance party id. Party Source Name: HZ_PARTIES Party ID (Doc ID 1467240.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Installed Base - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Symptoms

Sales order shipment (CSISOSHP) transaction gets stuck with following error in csi_txn_errors table with the following error message:


ERROR
-----------------------
The instance referenced already has a owner. If you are trying to update the owner information then please pass the instance party id. Party Source Name: HZ_PARTIES Party ID: xxxx

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms