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Assigning an Internal Location Raises Error: Internal Location Is Already Assigned To Another Ship To Address (Doc ID 1467731.1)

Last updated on DECEMBER 01, 2020

Applies to:

Oracle Receivables - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

On 12.1.3 version, when attempting to assign internal location to internal customer, the following error occurs:

ERROR
-----------------------
Internal location is already assigned to another ship to address. Please choose a different location.

Current file versions are:

AROCLASS.pls - 120.3.12010000.2
AROCLASB.pls - 120.8.12010000.2

which is the fixed file version provided in Patch 8540728:R12.AR.B


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Responsibility:  Order Management
Navigation: Customers > Standard
Query customer
Create site under operating unit
Click on Details button, and select Business Purposes > Ship to > Internal Location
Enter internal location and press Apply.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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