My Oracle Support Banner

Performance In iSupplier When Attempting To Query An Invoice (Doc ID 1467886.1)

Last updated on JULY 26, 2017

Applies to:

Oracle iSupplier Portal - Version 12.1.2 and later
Oracle Payables - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

User finds that query of an invoice takes a long time in iSupplier Portal.  The expectation when searching invoices is that results will be returned fast and without any delay.


From tkprof of raw trace file, observe the high cost SQL:



 
Steps To Reproduce
1. Log in and go to iSupplier Portal.
2. Click on Finance tab.
3. Click on View invoices.
4. Enter an invoice number and search.
5. Find that search takes several minutes before provideing record.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.