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Selecting Materials When Creating A Repair Estimate Is Throwing An Error (Doc ID 1468054.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Estimate and Actual Charges

When attempting to select materials for a repair estimate the following error occurs.

Error

"You have encountered an unexpected error. Please contact the System Administrator for assistance. Click HERE for details."

The extract from error
Error Page Details.
orac
Exceptionle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:886)
at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:1009)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:211)
at oracle.apps.fnd.framework.server.OAA..
..
..
## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.csd.bom.server.ExpandedBomAMImpl.createEstmLines(ExpandedBomAMImpl.java:162)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
..


Steps To Reproduce

  1. Query the repair order in the 'Repair Orders' form.
  2. In the repair estimate tab click 'select materials' button
  3. HTML search page opens.
  4. Enter item select from BOM Hierarchy.
  5. Select 'save and proceed' button
  6. 'You have encountered an unexpected error' page is displayed

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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