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Total Compensation Statement Does not Open Printable Statement (Doc ID 1468309.1)

Last updated on JANUARY 04, 2018

Applies to:

Oracle Compensation Workbench - Version 11.5.10 HRMS FP.K RUP9 and later
Information in this document applies to any platform.

Symptoms

On 11.5.10.2 version of Total Compensation Statement,

When clicking on the “Printable Statement” button on the Overview page, the page blinks but does not launch the template and does not throw any errors.

User has re-generated the template in XML Publisher, bounced the apache server and it still does not open the printable statement.


STEPS
The issue can be reproduced at will with the following steps:

1. Go to responsibility US Super HRMS Manager > Total Compensation > Total Compensation Wizard > Total Compensation Statement.
2. Under statements select Total Compensation Statement for Administrators > Query Employee > View statement.
3. On the Welcome page, click on “Continue” > Click on “Printable Statement” > page blinks but does not open template.

Changes

 


 

Cause

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