Customer Form Error: Attempting to Open Customer Account Details Page Raises Error 'The Data That Defines The Flexfield On This Field May Be Inconsistent' (Doc ID 1468498.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After upgrading from 11i to R12.1.3, the following error is received when open the Customer Account Details page:

Error
The data that defines the flexfield on this field may be inconsistent. Please inform your system administrator that the value set FND_DATE4 has an incorrect format type (D).

Responsibility:  Receivables Manager
Navigation:  Customers > Customers
Query for a customer
Click on Account Details icon
Select an address and click on Site Details icon.

Cause

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