Error ORA-01875 on FATRACE SLA Subrequest When Running the Generate Asset Trace (Doc ID 1468730.1)

Last updated on JANUARY 12, 2017

Applies to:

Oracle Assets - Version 12.1.2 and later
Information in this document applies to any platform.
FATRACE

Symptoms

The Generate Asset Trace program completed with error in the SLA sub-request (FATRACE) and it continues to submit the sub-request infinitely.

ERROR
-----------------------
add_subscriber: Unspecified Error
ORA-01875: time zone minute must be between -59 and 59
Error: function fa_asset_trace_pkg.submit_subrequest returned failure
ORA-01875: time zone minute must be between -59 and 59
Error: function fa_asset_trace_pkg.do_trace returned failure


The issue can be reproduced at will with the following steps:
1. Run Generate Asset trace
2. The FA and SLA sub-requests complete with error and the SLA sub-request is submitted continuously.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms