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Field Service Wireless: View Service Request Attachement Errors Out (Doc ID 1468748.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to view a file attached to a Service Request, there is an error.

ERROR
-----------------------
No attachment exist for this service request
Unexpected error. Reason: for input string: "AIxxxxxx-xxxxxxxxxxx"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Login to Field Service Wireless.

2. Search a Task and view the item Attachments Service Request.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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