Credit Card Error Correction page gives ORA-06502: PL/SQL: Numeric Or Value Error In Package ARP_BANK_PKG (Doc ID 1468874.1)

Last updated on JUNE 07, 2016

Applies to:

Oracle Receivables - Version 11.5.10.2 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

After applying patch 5590039, receive the following error message on this credit card error correction page

PROCESS_CUST_BANK_ACCOUNT : ORA-06502: PL/SQL: numeric or value error
ORA-06502: PL/SQL: numeric or value error in Package ARP_BANK_PKG Procedure Process_cust_Bank_Account

Responsibility:  Receivables Manager
Navigation:  Receipts > Correct Credit Card Errors
Change the credit card number on one of the rejected credit cards
Click on RETRY button

Changes

 Applied patch

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms