Authorization Of Credit Card Transaction Failed With IBY_0001, Communication Error For Sample Payment System (Doc ID 1469044.1)

Last updated on NOVEMBER 18, 2016

Applies to:

Oracle Payments - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle Receivables - Version 12.2.4 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.
Checked for currency on 18-DEC-2013.

Symptoms

Having completed the setup from Note 553614.1 for non real-time credit card processing, the Automatic Receipts Creation Program is failing with IBY_0001, communication error:

AR_AUTORECAPI module: Automatic Receipts Creation Program (API)

.....

Input url = http://<host.domain>:<port number>/OA_HTML/ibyecapp?OapfAction=oraPmtReq&OapfECAppId=222&OapfStoreId=dps&OapfMode=ONLINE&OapfOrderId=AR19003&OapfPrice=1000&OapfCurr=EUR&OapfPayerId=1376939&OapfOrgId=554&OapfOrgType=OPERATING_UNIT&OapfPmtRegId=15000&OapfPmtInstrType=CREDITCARD&OapfAuthType=AUTHONLY&OapfPmtChannelCode=CREDIT_CARD&OapfPmtInstrAssignmentId=1340165&OapfRecMethodId=14004&OapfIntBankCntryCode=FR
Enter
starting req
set headers
writing body
reading resp
resp status code:=200
Exit
Exit
Enter
Exit
Setting fields from unpacked response
Response code=IBY_0001
Response status=3
Response message=Communication error. The payment system, the processor, or iPayment electronic commerce servlet is not available/accessible. Please make sure you have the correct system set up and resubmit the request at a later time.
x_return_status=U
req response status=3

FND debug logs were generated, but these provided no further clues on the cause of the error:

Input url = http://<host.doamin>:<port number>/OA_HTML/ibyecapp?OapfAction=oraPmtReq&OapfECAppId=222&OapfStoreId=dps&OapfMode=ONLINE&OapfOrderId=AR19003&OapfPrice=1000&OapfCurr=EUR&OapfPayerId=1376939&OapfOrgId=554&OapfOrgType=OPERATING_UNIT&OapfPmtRegId=15000&OapfPmtInstrType=CREDITCARD&OapfAuthType=AUTHONLY&OapfPmtChannelCode=CREDIT_CARD&OapfPmtInstrAssignmentId=1340165&OapfRecMethodId=14004&OapfIntBankCntryCode=FR
Enter
Enter
starting req
starting req
set headers
set headers
writing body
writing body
reading resp
reading resp
resp status code:=200
resp status code:=200
Exit
Exit
Exit
Exit
Enter
Enter
Exit
Exit
Setting fields from unpacked response
Setting fields from unpacked response
Response code=IBY_0001
Response code=IBY_0001
Response status=3
Response status=3
Response message=Communication error. The payment system, the processor, or iPayment electronic commerce servlet is not available/accessible. Please make sure you have the correct system set up and resubmit the request at a later time.
Response message=Communication error. The payment system, the processor, or iPayment electronic commerce servlet is not available/accessible. Please make sure you have the correct system set up and resubmit the request at a later time.

Cause

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