Aging Tab Invoice Installment Number is Incorrect if Negative Invoices Exist (Doc ID 1469413.1)

Last updated on MARCH 15, 2016

Applies to:

Oracle Advanced Collections - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On the aging tab of IEXRCALL, the 'Invoice Installments' number is not reflecting the correct value if invoices with a negative balance exist.
 
Example:
Invoice1 = $100
Invoice2 = -$50
 
Aging shows:
Amount = $50 - correct
Invoice Installments = 1 (incorrect)
 
- this count should be 2 since both are invoices,
- these are transaction type = Invoice, they are not credit memos.

Cause

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