My Oracle Support Banner

Aging Tab Invoice Installment Number is Incorrect if Negative Invoices Exist (Doc ID 1469413.1)

Last updated on FEBRUARY 09, 2018

Applies to:

Oracle Advanced Collections - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On the aging tab of IEXRCALL, the 'Invoice Installments' number is not reflecting the correct value if invoices with a negative balance exist.
 
Example:
Invoice1 = $100
Invoice2 = -$50
 
Aging shows:
Amount = $50 - correct
Invoice Installments = 1 (incorrect)
 
- this count should be 2 since both are invoices,
- these are transaction type = Invoice, they are not credit memos.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.