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TeleService: Contact Type and Customer Type LOVs are not Translated (Doc ID 1469436.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Teleservice - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When other languages are installed, the forms are translated, but the Contact and Customer Type LOVs are still shown in English language.

STEPS
-----
(R) Service
(N) Service Requests > Create Service Request

Changes

 Upgrade from 11i to Release 12.1.3.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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