Need Collections to pull Collector from Account Level when Bill To level Collector is Missing

(Doc ID 1469568.1)

Last updated on OCTOBER 24, 2017

Applies to:

Oracle Advanced Collections - Version 12 and later
Information in this document applies to any platform.

Symptoms

Why doesn't the application take the Collector on the Account Level when there is no Collector assigned to the Bill To (site) level? 

Cause

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