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Field Service Wireless Error: 'Exception in csfwUpdateDFF' Updating Additional Debrief Header Information (Doc ID 1470056.1)

Last updated on MAY 19, 2020

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When update the additional debrief header information from Field Service Wireless the following error occurs:

ERROR
-----------------------
Exception in csfwUpdateDFF: Resource /csfwDbfMain.jsp?taskid=#####&incidentid=#####&taskassignmentid=#####&partyid=#####&dbfNr=#####&dbfMode=Enter&
fromDFF=Y&fromDFF=Y&fromDFF=Y&fromDFF=Y&fromDFF=Y&fromDFF=Y&fromDFF=Y&fromDFF=Y&fromDFF=Y&fromDFF=Y&fromDFF=Y&fromDFF=Y?
succMsg=Debrief Header Flexfield Updated Successfully not found

 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Field Service Wireless.
2. Search and select any task.
3. Update update the additional debrief header and apply.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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