My Oracle Support Banner

Accessing Absence Self Service for All Users, Errors: ORA-20001: ORA-6508 occurred at line 52 of formula XXX_PTO (Doc ID 1470356.1)

Last updated on JULY 07, 2020

Applies to:

Oracle Self-Service Human Resources - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Assignment,Term,Pay,ChgMgr,LOA
PHEWII

When attempting to access the Absence function the following error occurs.

## Detail 0 ##
java.sql.SQLException: ORA-20001: ORA-6508 occurred at line 52 of formula XXX_PTO

Cause: Whilst executing PL/SQL, an Oracle error occurred. The line number and line position, are given where available

Action: Please refer to your system administrator.
ORA-06512: at "APPS.PER_FORMULA_FUNCTIONS", line 608
ORA-06512: at "APPS.PER_ACCRUAL_CALC_FUNCTIONS", line 70
ORA-06512: at "APPS.PER_ACCRUAL_CALC_FUNCTIONS", line 129
ORA-06512: at "APPS.PER_ACCRUAL_CALC_FUNCTIONS", line 860
ORA-06512: at "APPS.PER_DISPLAY_ACCRUAL_BALANCE", line 303
ORA-06512: at line 2



Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Log into oracle
2. Choose XXXX Employee Self Service
3. From this self service menu choose Personal Records > Absence
4. Error page shown immediately after accessing this function

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.