Accessing Absence Self Service for All Users, Errors: ORA-20001: ORA-6508 occurred at line 52 of formula XXX_PTO
Last updated on FEBRUARY 13, 2018
Applies to:Oracle Self-Service Human Resources - Version 126.96.36.199 and later
Information in this document applies to any platform.
On : 188.8.131.52 version, Assignment,Term,Pay,ChgMgr,LOA
When attempting to access the Absence function the following error occurs.
java.sql.SQLException: ORA-20001: ORA-6508 occurred at line 52 of formula XXX_PTO
Cause: Whilst executing PL/SQL, an Oracle error occurred. The line number and line position, are given where available
Action: Please refer to your system administrator.
ORA-06512: at "APPS.PER_FORMULA_FUNCTIONS", line 608
ORA-06512: at "APPS.PER_ACCRUAL_CALC_FUNCTIONS", line 70
ORA-06512: at "APPS.PER_ACCRUAL_CALC_FUNCTIONS", line 129
ORA-06512: at "APPS.PER_ACCRUAL_CALC_FUNCTIONS", line 860
ORA-06512: at "APPS.PER_DISPLAY_ACCRUAL_BALANCE", line 303
ORA-06512: at line 2
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Log into oracle
2. Choose XXXX Employee Self Service
3. From this self service menu choose Personal Records > Absence
4. Error page shown immediately after accessing this function
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