My Oracle Support Banner

DQM Duplicate Prevention Create New Person Button Is Disabled In OCO (Doc ID 1470488.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Customers Online - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Oracle Trading Community - Version 12.1.3 to 12.1.2 [Release 12.1]
Information in this document applies to any platform.

Goal

Attempting to create a new person in Oracle Customers Online.  When there is a duplicate person, the system prompts to use existing person but the button is greyed out.

How do you enable the create button for Person duplicate?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.