SHIPPED_QUANTITY Is Not UPDATED On KIT Model If Components Of KIT Are Shipped On Different Deliveries
Last updated on AUGUST 02, 2017
Applies to:Oracle Order Management - Version 126.96.36.199 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 21-Jan-2014***
On : 188.8.131.52 version, Transaction Fulfillment
Some order have an issue where SHIPPED_QUANTITY is not getting updated for KIT model in OE_ORDER_LINES_ALL table after the KIT components are parially shipped.
Expected that once the line is SHIPPED the SHIPPED_QUANTITY in OE_ORDER_LINES_ALL should be updated.
The issue can be reproduced at will with the following steps:
1.Log Into Order Management Super User.
2.Enter and Order for a KIT model as follows
Line 1.1 = VRKIT
Line 1.1..1 = AS54888(included item)
Line 1.1..2 = VRTEST(included item)
Book the order.
Now Pick release the order.
Line 1.1..1 = AS54888 gtes picked
Line 1.1..2 = VRTEST gets backordered due to insufficient qty(assuming this item has zero quantity available)
Ship confirm Line 1.1..1 = AS54888
query the order and check the shipped qty got updated for Line 1.1..1 =
Now make the quantity available for item VRTEST
Pick release backordered line
Ship confirm the order Line 1.1..2 = VRTEST
Now query the order again Line 1.1..2 = VRTEST has been updated
Shipped qty for Kit item Line 1.1 = VRKIT is not update it shows NULL value
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms