SHIPPED_QUANTITY Is Not UPDATED On KIT Model If Components Of KIT Are Shipped On Different Deliveries (Doc ID 1470555.1)

Last updated on AUGUST 02, 2017

Applies to:

Oracle Order Management - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 21-Jan-2014***

Symptoms

On : 11.5.10.2 version, Transaction Fulfillment

ACTUAL BEHAVIOR
---------------
Some order have an issue where SHIPPED_QUANTITY is not getting updated for KIT model  in OE_ORDER_LINES_ALL table after the  KIT components are parially shipped.
EXPECTED BEHAVIOR
-----------------------
Expected that once the line is SHIPPED the SHIPPED_QUANTITY in OE_ORDER_LINES_ALL should be updated.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1.Log Into Order Management Super User.

2.Enter and Order  for a KIT model as follows

  Line 1.1 = VRKIT
  Line 1.1..1 = AS54888(included item)
  Line 1.1..2 = VRTEST(included item)
  Book the order.
  Now Pick release the order.
  Line 1.1..1 = AS54888  gtes picked
  Line 1.1..2 = VRTEST gets backordered due to insufficient qty(assuming this item has zero quantity available)
  Ship confirm Line 1.1..1 = AS54888  
  query the order and check the shipped qty got updated for Line 1.1..1 =
  AS54888
  Now make the quantity available for item  VRTEST
  Pick release backordered line
  Ship confirm the order Line 1.1..2 = VRTEST
  Now query the order again  Line 1.1..2 = VRTEST has been updated
  Shipped qty for Kit item Line 1.1 = VRKIT is not update it shows NULL value

Cause

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