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Debrief HTML Error: 'oracle.jbo.SQLStmtException: JBO-27122: SQL error' (Doc ID 1470958.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to open some debrief pages, the following error occurs.

ERROR
-----------------------
Exception Details.
oracle.apps.fnd.framework.OAException: oracle.jbo.SQLStmtException: JBO-27122: SQL error during statement preparation. Statement: select CLOSED_FLAG, COMPLETED_FLAG,
CANCELLED_FLAG, ON_HOLD_FLAG, REJECTED_FLAG
from JTF_TASK_STATUSES_VL jtsv
where jtsv.TASK_STATUS_ID = :1
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:886)
at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:1009)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:211)
....
## Detail 0 ##
java.sql.SQLException: Missing IN or OUT parameter at index:: 1
at oracle.jdbc.driver.OraclePreparedStatement.processCompletedBindRow(OraclePreparedStatement.java:1752)
at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3444)
at oracle.jdbc.driver.OraclePreparedStatement.executeQuery(OraclePreparedStatement.java:3493)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigation Path: Service Request Form > Task > Debrief
OR
2. Navigation Path: Customer Support Html > Agent Dashboard

Cause

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In this Document
Symptoms
Cause
Solution
References


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