R12: AP: Not Able to Cancel Prepayment Applied to Standard Invoice (Doc ID 1470977.1)

Last updated on JULY 11, 2022

Applies to:

Goal

Standard Invoice is entered without generating Distributions for line 1,applied the prepayment.

System places system hold:Dist Variance.

Hold reason:Total of invoice distributions does not equal invoice amount.

Customer is not able to unapply the prepayment and cancel the invoice.
 
On Apply/Unapply Prepayment from Invoice Workbench-->Actions, system displays:
 

  Neither able to generate distribution lines under item line or enter any distributions manually as it is grayed (disable mode) out.

Solution

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