Repair Order Error: 'FRM-40735: ON-UPDATE trigger raised unhandled exception ORA-04062' When Changing The Start Status

(Doc ID 1471382.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.
***checked currency on 12-DEC-2016

Symptoms

On : 12.1.3 version, Depot Setup

When attempting to change the Start Status for repair type in Depot Repair, the following error occurs:

ERROR
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 FRM-40735: ON-UPDATE trigger raised unhandled exception ORA-04062


STEPS
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The issue can be reproduced at will with the following steps:
1. Log in with Depot Repair Engineer responsibility.
2. Open Repair Types form.
3. Select a repair type from the list and click Repair Order Status Transitions button.
4. In Repair Order Status Transition form, try to change the Start Status from New to Open.
The error is generated.

Cause

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