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Inventory Standard Datafix Instruction #9: Fixing Sales Order Reservations created with Zero Demand Header (Doc ID 1471942.1)

Last updated on JUNE 04, 2021

Applies to:

Oracle Inventory Management - Version 11.5.10.2 to 12.0.4 [Release 11.5.10 to 12]
Information in this document applies to any platform.

Goal

This document provides the detailed instructions for fixingsales order reservations created with an invalid value for the sales order header id. The value is populated as ZERO (0) when the value should relate to a sales order header id (MTL_SALES_ORDERS). Also this document will show all the available information regarding the Root Cause of this data corruption.

Please use this document in the following order:
A. Identification Scripts: This will confirm if you are having this data corrution.
B. Verifying your file versions: This will allow you and Support to confirm if you are already using a known fixed version.
C. Root Cause Analysis. It shows all the relevant information about this issue Root Cause.
D. Datafix Intructions. It will provide steps for fixing the data corruption.

Solution

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In this Document
Goal
Solution
 A - Identification Scripts.
 B - Verifying your File Versions.
 C -  Root Cause Analysis.
 1. Sales Order ID Cache Incorrect
 2. New Root- Causes?
 D - Datafix.
 1. Backup data.
 2- Run the datafix script
 3- Check the data.
References

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