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Inventory Standard Datafix Instruction #4: Fixing Marked Serial Numbers (MSN), Orphan Pending Serials (MSNT), and Orphan Status 6 Serials (MSN) [Video] (Doc ID 1472005.1)

Last updated on MAY 24, 2018

Applies to:

Oracle Inventory Management - Version 11.5.10.2 and later
Information in this document applies to any platform.
Datafix #4
Marked Serial Numbers (MSN)
Orphan Pending Serials (MSNT)
Orphan Status 6 Serials (MSN)

Goal

 

This document provides the detailed instructions for fixing Serial Numbers that are LOCKED preventing users from transacting the serials. The serial table uses columns called "marks" to note a serial is locked. These "mark" columns point to the related transaction that is using the serial. The "mark" columns sometimes get incorrect data or point to transactions that no longer exist. Also this document will show all the available information regarding the Root Cause of this data corruption.

Please follow up this document in the following order:
A. Identification Scripts: This will confirm if you are having this data corruption.
B. Verifying your file versions: This will allow you and support to confirm if you are already in a known fixed version.
C. Root Cause Analysis. It shows all the relevant information about this issue Root Cause.
D. Datafix Intructions. It will provide steps for fixing the data corruption.

Video - Movie showing steps to identify and fix serial data. (09:38)

Solution

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In this Document
Goal
Solution
 A - Identification Scripts.
 Symptoms
 Symptom List
 B - Verifying your File Versions.
 C - Root Cause Analysis.
 1. R11.5.10 Unmark Deleting Transactions
 2. R11.5.10 Serial Context
 3. Deselecting In Receiving
 4. R11.5.10 Deleting Serials On Sales Order Issue
 5. R11.5.10 Thru R12.x Changing Lot After Enter Serial
 6. R12.x Changing Serial On Shipping Transactions
 7. Clear or Delete Transactions?
 8. Split Mobile Internal Order Receiving
 9. Valid Other Allocations
 10. New Root- Causes?
 D - Datafix.
 1. Identify data.
 2. Backup data.
 3- Run datafix.
 4- Check the data.
References

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