Autoinvoice Issue: "Paying Customer" Details are Not Defaulted Like in Transaction Form (Doc ID 1472083.1)

Last updated on OCTOBER 09, 2017

Applies to:

Oracle Receivables - Version 12 to 12.2 [Release 12.0 to 12.2]
Information in this document applies to any platform.

Symptoms

You are creating a credit memo or invoice using Autoinvoice.  You populate the AutoInvoice interface tables directly and provide a Receipt Method attached to a Receipt Class with Creation Method = Manual.
"Paying customer" information is not getting defaulted when credit memo or invoice is created from AutoInvoice.

In contrast, when manually entering an invoice or credit memo via the Transaction form, for the same customer and same receipt method, the paying customer is defaulted to bill to customer.

Why is the behavior inconsistent?

Cause

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