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External Template in Not Available in List of Values (LOV) In Rule Creation For Bill Presentment Architecture (Doc ID 1472395.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Bill Presentment Architecture - Version 12.0.0 to 12.2 [Release 12.0 to 12.2]
Information in this document applies to any platform.


Attempting to select an external template for Rule Creation in Bill Presentment Architecture and the List of Values (LOV) is missing the template.

Responsibility: Bill Presentment Super User
Navigation: Template Assignment > Rule Name > Query Rule > Go
Click on Update button for Rule (to add External Credit Memo template)
Under Template Three tabs are available:
  Credit Memo
  Debit Memo
Click on Credit Memo to Add a Template

No LOV exists




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