Receipts Workbench: Unable To Pass Application Reference Reason To Receipt (Doc ID 1472507.1)

Last updated on JANUARY 22, 2016

Applies to:

Oracle Receivables - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Attempting to provide the value for an application reference reason in a receipt application and the column returns a NULL value after the save.

Responsibility:  Receivables Manager
Navigation:  Receipts > Receipts
Create a receipt and enter the details, such as the Receipt Method, Receipt Number and Apply it against a transaction
Once Click on Apply button, Receipt Application form will be opened
Enter Apply To value as 'Claim investigation'.
Enter some amount and Activity will be defaulted to Claim investigation.
Then select the 'Application reference reason (this has a length > 30) and Save
Re-query the same receipt number and Application reference reason is NULL

Cause

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