Unable To View Invoice Number From Order Header: Additional Order Information (Doc ID 1472761.1)

Last updated on AUGUST 02, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 04-Dec-2013***

Symptoms

On : 12.1.3 version, Transaction Inquiry & Status

When trying to view Invoice Number from Order Header, the following error occurs:

Error: ORA-01722: Invalid Number
FRM-40505: ORACLE error: unable to perform query.

From the Order Line, the invoice Number is visible. No error is reported. Worked fine in 11.5.10.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management. Go to Sales Order screen.
2. Query Sales Order
2. Order Header > Actions > Additional Order Information > Invoices/Credit Memos Tab

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are unable to see invoice number from Order Header.

Cause

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