Unable To View Invoice Number From Order Header: Additional Order Information
(Doc ID 1472761.1)
Last updated on AUGUST 02, 2017
Applies to:Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 04-Dec-2013***
On : 12.1.3 version, Transaction Inquiry & Status
When trying to view Invoice Number from Order Header, the following error occurs:
Error: ORA-01722: Invalid Number
FRM-40505: ORACLE error: unable to perform query.
From the Order Line, the invoice Number is visible. No error is reported. Worked fine in 11.5.10.
The issue can be reproduced at will with the following steps:
1. Order Management. Go to Sales Order screen.
2. Query Sales Order
2. Order Header > Actions > Additional Order Information > Invoices/Credit Memos Tab
The issue has the following business impact:
Due to this issue, users are unable to see invoice number from Order Header.
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