Unable To View Invoice Number From Order Header: Additional Order Information

(Doc ID 1472761.1)

Last updated on AUGUST 02, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 04-Dec-2013***


On : 12.1.3 version, Transaction Inquiry & Status

When trying to view Invoice Number from Order Header, the following error occurs:

Error: ORA-01722: Invalid Number
FRM-40505: ORACLE error: unable to perform query.

From the Order Line, the invoice Number is visible. No error is reported. Worked fine in 11.5.10.

The issue can be reproduced at will with the following steps:
1. Order Management. Go to Sales Order screen.
2. Query Sales Order
2. Order Header > Actions > Additional Order Information > Invoices/Credit Memos Tab

The issue has the following business impact:
Due to this issue, users are unable to see invoice number from Order Header.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms