Freight Charge Is Rounded Differently On a RMA Order
Last updated on SEPTEMBER 20, 2017
Applies to:Oracle Order Management - Version 12.1 to 188.8.131.52 [Release 12.1]
Information in this document applies to any platform.
When a RMA is entered with reference to an original order/order line, the freight charge on the return order does not match the freight charge on the original order. It is rounded by few cents.
1. Responsibility: Order Management Super User (or equivalent)
2. Orders, Returns > Sales Orders
3. Enter a new RMA with reference to the original order
4. When the return line is created, the charges default correctly to -9.950 (same as original order line)
5. But, as soon as the RMA order is saved, the charges are rounded to -9.000
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms