Parts Loops >Parts Status Show No Items With Error APP JTF 210604 JTF_GRID Package Reports Error [Video]
(Doc ID 1473233.1)
Last updated on MARCH 08, 2017
Applies to:
Oracle Spares Management - Version 12.1.3 and later Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, Planner's Desktop
Navigate to Planners Desktop and choose Parts Loops. Then select any valid parts loop, the following error occurs.
ERROR ----------------------- APP-JTF-210604: Program error. Please inform your system administrator or support representative that
JTF_GRID package reports error
DEVELOPER ERROR: jtf_grid.clearAllRows reports that
grid:
has not been initialized. A grid must be specified using BLOCK.ITEM_NAME in UPPERCASE
The error in the form
STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. Navigate Field Service Disipatcher > Spares Management > Planners Desktop. 2. Select (click on) Parts Loop icon > Expand the tree(+) > 3. Click on Engineer Parts Loop 4. Click on Parts Status tab > 5. Find Items window popup > Close Window(x) 6. Click on Parts Status canvas and error appears.
Cause
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