URL In Email Notification Sent To Supplier Users Has Internal Server Name Instead of External Server (Doc ID 1473707.1)

Last updated on MARCH 10, 2016

Applies to:

Oracle Sourcing - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

The URL in email notification sent to supplier users has Internal server name. It is expected the supplier user in Oracle Sourcing gets email that show external DMZ server.
Due to this issue, users cannot access the negotiation; when supplier users click on link since they are restricted from internal URL it does not redirect them anywhere.

How to ensure the DMZ server URL shows up in those notifications?


Steps To Reproduce
1. Sourcing auction is published.
2. Supplier gets notification.
3. The notification contains link that has internal server names and not the intended external supplier URL (DMZ).
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms