My Oracle Support Banner

URL In Email Notification Sent To Supplier Users Has Internal Server Name Instead of External Server (Doc ID 1473707.1)

Last updated on OCTOBER 10, 2022

Applies to:

Oracle Sourcing - Version 12.1.3 and later
Information in this document applies to any platform.


The URL in email notification sent to supplier users has Internal server name. It is expected the supplier user in Oracle Sourcing gets email that show external DMZ server.
Due to this issue, users cannot access the negotiation; when supplier users click on link since they are restricted from internal URL it does not redirect them anywhere.

How to ensure the DMZ server URL shows up in those notifications?

Steps To Reproduce
1. Sourcing auction is published.
2. Supplier gets notification.
3. The notification contains link that has internal server names and not the intended external supplier URL (DMZ).


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.