Pricing And Tax Status Are Changing To Incomplete When The Quoting Status Is Changed To Custom Status (Doc ID 1473728.1)

Last updated on NOVEMBER 02, 2016

Applies to:

Oracle Quoting - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On DEV: 12.1.3 version, HTML User Interface

ACTUAL BEHAVIOR
---------------
Quote Pricing flags changes to "Incomplete" when status changed from Approved to a custom status (read-only)

EXPECTED BEHAVIOR
-----------------------
Quote price flags should not change because quote target status is a read-only status.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Quoting (HTML UI)
2. Update quote to make all changes (at header/line etc)
3. After Pricing Quote, Pricing and Tax status is complete
4. Approve the quote. Pricing and Tax status still shows complete
5. Change Quote status from Approved to 'SIGNATURE OBTAINED- PO ACQUIRED'
and hit 'Save' it changes back to 'Incomplete' status which should not be the case.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
R12 upgrade will be delayed.

Cause

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