When Trying To Schedule Task Getting Error APP-CSR-254137: Unable To Determine Travel Time And Travel Distance
(Doc ID 1473989.1)
Last updated on JULY 21, 2020
Applies to:
Oracle Field Service - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Task Scheduling & Assignment
When trying to schedule task manually or auto schedule, getting an error
ERROR
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APP-CSR-254137: Unable to determine travel time and travel distance between task numbers:
Please check the addresses of these tasks for spelling errors, then retry the operation.
STEPS
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The issue can be reproduced at will with the following steps:
1. Field Service Dispatcher -Dispatch center-Query task
2. Auto schedule-Getting error
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |