My Oracle Support Banner

IEX: Enter Promise Removes Staged Dunning Level (Doc ID 1474035.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

If you make a promise against an invoice after it's been Dunned by Staged
  Dunning, it will lose it's Staged Dunning Level.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.