IEX: Enter Promise Removes Staged Dunning Level (Doc ID 1474035.1)

Last updated on JULY 24, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

If you make a promise against an invoice after it's been Dunned by Staged
  Dunning, it will lose it's Staged Dunning Level.

Cause

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