Duplicate Remark Created When Attempting to Update Remark via XML Integration

(Doc ID 1474039.1)

Last updated on JULY 10, 2012

Applies to:

Oracle Transportation Management - Version 5.5 and later
Information in this document applies to any platform.


A Remark is included on an XML for a Remark Qualifier that already exists on an OTM object. Instead of updating the current Remark, OTM is adding a new Remark of the same Remark Qualifier. This results in duplicated remarks.

Expect to see values in the remarks section only once. The latest XML should update the existing Remark Value.

The issue can be reproduced at will with the following steps:
1. Navigate Business and Process Automation -> Integration -> Integration Manager -> Upload an XML/CSV Transmission
2. Upload XML files containing item data
3. Navigate to the updated object in OTM
4. See the duplicated remarks

The issue has the following business impact:
Due to this issue, users become confused by the repeated information.


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