Duplicate Remark Created When Attempting to Update Remark via XML Integration (Doc ID 1474039.1)

Last updated on JULY 10, 2012

Applies to:

Oracle Transportation Management - Version 5.5 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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A Remark is included on an XML for a Remark Qualifier that already exists on an OTM object. Instead of updating the current Remark, OTM is adding a new Remark of the same Remark Qualifier. This results in duplicated remarks.

EXPECTED BEHAVIOR
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Expect to see values in the remarks section only once. The latest XML should update the existing Remark Value.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate Business and Process Automation -> Integration -> Integration Manager -> Upload an XML/CSV Transmission
2. Upload XML files containing item data
3. Navigate to the updated object in OTM
4. See the duplicated remarks

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users become confused by the repeated information.

Cause

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