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Receive Sending Process Failed - Missing Email Address Message When Submitting A Dispute (Doc ID 1474128.1)

Last updated on NOVEMBER 20, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 31-JAN-2014***

Symptoms

Getting the following error when creating a dispute from the IEX dispute section:

Sending Process Failed: Missing Email Address

Cause

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