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Not Able To Create New Bill To Site For a Customer - Getting Error Operating Unit Access is Not Allowed (Doc ID 1474143.1)

Last updated on MARCH 13, 2024

Applies to:

Oracle Receivables - Version 12.1.3 to 12.1.3.4 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Attempting to create new bill to site for customer and receive the following error:

ERROR
-----------------------
Operating unit access is not allowed. Please check that you have access to the operating unit  <Operating Unit>

Responsibility: Receivables Responsibility
Navigation:  Customer > Standard > Query for customer name
Go To: Account details
Go To: Create Site > Continue
Under Business Purpose, fill in the location: <any value>
Click on Finish

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


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