Not Able To Create New Bill To Site For a Customer - Getting Error Operating Unit Access is Not Allowed

(Doc ID 1474143.1)

Last updated on AUGUST 10, 2017

Applies to:

Oracle Receivables - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Attempting to create new bill to site for customer and receive the following error:

ERROR
-----------------------
Operating unit access is not allowed. Please check that you have access to the operating unit  <Operating Unit>

Responsibility: Receivables Responsibility
Navigation:  Customer > Standard > Query for customer name
Go To: Account details
Go To: Create Site > Continue
Under Business Purpose, fill in the location: <any value>
Click on Finish

Cause

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