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Credit Memo Not Processing REV/UNEARN Pair from Revenue Recognition Process (Doc ID 1474689.1)

Last updated on NOVEMBER 04, 2019

Applies to:

Oracle Receivables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

Revenue Recognition was performed, but upon checking there are credit memos appear as if Revenue Recognition was not yet performed.
The REV/UNEARN pair that was generated was not being processed.

The value in RA_CUST_TRX_LINE_GL_DIST_ALL.EVENT_ID for the REV/UNEARN pair that is not processing:
- Does NOT exist in XLA_EVENTS
- Exists in XLA_AE_HEADERS and XLA_AE_LINES and XLA_DISTRIBUTION_LINKS

Cause

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In this Document
Symptoms
Cause
Solution


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