Credit Memo Not Processing REV/UNEARN Pair from Revenue Recognition Process (Doc ID 1474689.1)

Last updated on FEBRUARY 03, 2017

Applies to:

Oracle Receivables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

Revenue Recognition was performed on the Credit Memo but error Condition shows that it was not performed.
The REV/UNEARN Pair that was generated was not being processed.

Credit Memo REV/UNEARN pair that was generated is not being processed.
The Credit Memo in question did have Revenue Recognition Performed.

The EVENT_ID that is present in the RA_CUST_TRX_LINE_GL_DIST_ALL table for the pair REV/UNEARN that is not processing is not present in the XLA_EVENTS table.
The event in question is showing in the XLA_AE_HEADERS and XLA_AE_LINES and XLA_DISTRIBUTION_LINKS.

Cause

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