Depot Repair: Items Are Not Displaying (Header, Logistic And/Or Estimate Tabs) (Doc ID 1474889.1)

Last updated on MARCH 20, 2017

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 20-Mar-2017***

Symptoms

Problem Description:

Estimate and Actual Charges:
When trying to view existing or entering new Estimate, Actual or Logistics lines on a repair order, the item information is not displayed and the lov is empty.

Steps:

(R) Depot Repair Super User
(N) Create Repair Order (Or Service Order)

 - Enter and save new repair order
 - On the Estimate tab or Repair Actuals tab, save the header and choose type - Material for the line.
 - Open the LOV for the Item and search

  => No results

Changes

 Applied Oracle Purchasing and/or Procurement patches.

Cause

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