Last updated on MARCH 08, 2017
Applies to:Oracle Email Center - Version 12.1.2 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
When the REF ID in the message subject line is modified by a Customer in their reply email, the message gets downloaded from the email server but gets stuck in iem_rt_preproc_emails table.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms