Uploading To Content Server Fails With "Content server is not running"

(Doc ID 1475003.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Learning Management - Version and later
Information in this document applies to any platform.


When attempting to upload content onto the content server, the following error occurs.

Upload Failed
Content server is not running

The following error is written to the log file $J2EE_HOME/log/home_default_group_1/global-application.log:
... defaultWebApp: Servlet error
at oracle.apps.ota.admin.common.util.ContentServerServlet.authenticate(ContentServerServlet.java:98)
at oracle.apps.ota.admin.common.util.ContentServerServlet.service(ContentServerServlet.java:181)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind[Oracle Containers for J2EE 10g ( ].server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:711)

The issue can be reproduced at will with the following steps:
1. (resp.): Oracle Learning Management Administrator > Content Administration
2. Navigate to a folder or a learning object and push [Upload]
3. In the Upload content wizard, select a Content Server, enter a Directory, select a File Location and push [Next]

If there are changes in the environment, product, account and hardware that trigger the problem describe them.

The issue is caused by an incorrectly configured oc4j.properties file.


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