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How to Reset A Service Contract Stuck In Pending Activation? (Doc ID 1475276.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.
Checked for relevance on 30-Dec-2013***

Goal

Some times you find service contracts in Pending Activation status, but the corresponding approval workflow is missing (deleted/purged for unknown reason).

How to get these struck contracts out of the current status (with missing WF Processes)?
 

Solution

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